I am *so* pissed. Like everyone else, I installed the next generation user interface on my XBox when it came out. It look pretty good, and the Netflix setup went smoothly (I already have a Roku so I knew what to expect).
Unfortunately, ever since the upgrade, the machine has been locking up. At first it would play a game for a few minutes, then die. There are real "intensive" games like Zuma and Jewel Quest – in other words, the machine isn’t even breathing hard.
This evening, it locked up several times before I could even get into a game to test it. Then it locked up while signing into XBox Live. Then it locked up before a user interface could come up at all. Now it just gives the red ring of death.
The best part is, when I call support, I’m going to have to go through all the stuff about where my XBox is located ("no, it’s not buried in a shag rug"), the power situation ("what do you mean it *shouldn’t be connected to a UPS?!") and all the other hoops they make you jump through when in fact, the update broke the damn machine.
Go look in the XBox forums for more people experiencing the same thing, or Google for it.
If I have to pay to get this thing repaired I’m going to be super disappointed.
UPDATE: Just got off the phone with no. No mention of them wanting money. I brought up the RROD and they immediately started the repair process. They say that it can take 2-3 weeks to repair. Ouch.
I’m not happy, but at least I didn’t have to fight them.